Order Confirmation:

You will be sent an email confirming that we have received your order. We will also send you an email on the day it is dispatched.

Should we be out of stock of an item you have ordered we will contact you regarding estimated delivery time.

Payment:

Payment must be received in full before goods are released , unless a trade account is held

Account holders: Payment is due 20th of month following delivery.

Freight Partners:

1. Post Haste Two Day Service is used for all standard deliveries

2. NZC are used for all urgent or overnight deliveries, however additional charges will apply.

3. Mainfreight or PBT (depending on your location) are used for large and bulky items, which is normally a two-three day service. If you have specific delivery requirements, please ensure that you advise us at time of order so we can accomodate your needs.

Returns:

No returns will be accepted unless contact has been made prior to return, and acceptance of the return issued in the form of an email with a " Return Authorisation " number provided to be attached to the returned item.